To edit user details, log in to Everproof to your Organisation Account.
- Click on People > View People
- Click the blue Search button on the right-hand side
- Click on the first icon in the Actions column, Edit Person
- Make the changes needed
- Click Save
You cannot edit the email address of a person who has already logged into their account, however, they can easily do this from their own account.
Note: Making edits to a person's name or date of birth will re-trigger the verification of their verifiable documents. For example, a Working with Children Check will be re-checked against the DOJ register upon saving. Please ensure the name entered for a person matches the record of their information file with the issuing body.